Your Health Data Privacy is Our Top Priority

Your Privacy Rights and Our Commitments

This Privacy Policy was last updated on October 26, 2023. AuraWell Collective is unwavering in its commitment to safeguarding the privacy and security of your personal and health information. We believe in transparency and empowering you with control over your data.

• AuraWell's Dedication: We are committed to robust data protection practices, ensuring your information is handled with the utmost care and in full compliance with applicable privacy regulations, including HIPAA where relevant.
• Your Rights: You have the right to access, correct, delete, and control how your personal information is used. This policy outlines how you can exercise these rights within our platform.
• Contact Us: Should you have any questions or concerns regarding your privacy, please do not hesitate to reach out to our dedicated privacy team at [email protected] or call us at (303) 578-9012. You can also send mail to 2847 Serenity Drive, Suite 450, Boulder, CO 80301.

What Information We Collect and Why

AuraWell Collective collects specific information to provide you with personalized wellness solutions, improve our services, and foster a supportive community. We only collect data necessary for these purposes.

Platform Usage Data

This includes health and wellness data you input directly, such as fitness logs, dietary preferences, sleep patterns, and health goals. This data is critical for delivering customized coaching and content.

Community and Feedback

Information shared in our Boulder community forums, feedback channels, and support interactions helps us understand user needs and enhance the platform for everyone.

Third-Party Integrations

With your explicit consent, we may collect data from connected third-party wearables (e.g., Fitbit, Apple Watch) or health apps to provide a more holistic view of your wellness. This consent can be revoked at any time.

Legal Basis for Processing

We process your data based on your explicit consent, for the performance of our contract with you (to provide services), to comply with legal obligations, or where we have a legitimate interest that is not overridden by your rights.

How We Protect Your Health Information

The security of your health data is paramount. AuraWell Collective employs a multi-layered approach to ensure your information remains confidential and intact.

Technical Safeguards

We utilize industry-standard encryption for all data in transit and at rest, coupled with secure data centers located in the Boulder region, maintaining robust network security.

Administrative Controls

Strict access controls, regular employee training on privacy protocols, and background checks ensure only authorized personnel handle sensitive data under strict guidelines.

Incident Response

We have comprehensive procedures for identifying, responding to, and notifying affected users in the unlikely event of a data breach, in compliance with all legal requirements.

Your Control Over Personal Information

Your control over your data is fundamental to our privacy philosophy. AuraWell Collective provides robust tools and processes to manage your personal health information.

• Access and Correction: You can view and correct your personal health information directly within your AuraWell dashboard at any time. For data not editable via the dashboard, secure request forms are available.
• Data Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations. Instructions are provided within your account settings.
• Data Portability: Upon request, we can provide your data in a structured, commonly used, and machine-readable format, enabling you to transfer it to other services.
• Sharing Controls: Granular privacy controls within your settings allow you to determine if and how your data can be shared with Boulder healthcare providers or integrated third-party apps.
• Opt-Out for Marketing: You can easily opt-out of marketing communications and certain non-essential data sharing directly from your account settings or by following unsubscribe links in emails. Your core service experience will not be affected.