Your Trust, Our Foundation: AuraWell Terms of Service
Clear, fair terms that protect both users and AuraWell while ensuring the best possible wellness platform experience. These Terms of Service and User Agreement govern your access to and use of AuraWell Collective's personalized wellness technology platform, content, and services.
Ensuring a secure and transparent wellness journey.
1. Acceptance of Terms & Effective Date
By accessing or using any part of the AuraWell Collective platform, you signify your unreserved agreement to be bound by these Terms of Service, effective as of January 15, 2024. If you do not agree to all the terms and conditions, you may not access or use the services. Continued use of the platform after any modifications to these terms constitutes your acceptance of the updated terms.
2. Overview of AuraWell Services
AuraWell Collective provides a suite of digital wellness solutions designed for adults 35+, including personalized health coaching tools, a daily wellness blog, curated lifestyle content, product recommendations, and interactive user feedback forums. Our services are intended to support your health journey through information and tools, and are not a substitute for professional medical advice, diagnosis, or treatment.
3. User Eligibility & Account Creation
To utilize AuraWell Collective's services, you must be at least 18 years of age. Account creation requires accurate and complete information. You are responsible for maintaining the confidentiality of your account password and are fully responsible for all activities that occur under your password or account.
4. Terms Modification Procedures
AuraWell Collective reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide explicit notice of significant changes (e.g., via email to registered users or prominent notice on our platform) at least 30 days prior to the new terms taking effect. Your continued use of the service after such notification constitutes your acceptance of the new Terms of Service.
By proceeding, you acknowledge and accept these terms. Ready to embark on your personalized wellness journey?
Nurturing a Positive Digital Space: Usage & Community Guidelines
Our community thrives on respect, support, and shared goals. These guidelines ensure a safe and productive environment for all Boulder users and beyond.
Fostering supportive and respectful interactions online.
Acceptable Use of Platform Features
AuraWell provides tools for tracking, learning, and connecting. Use features responsibly, respecting intellectual property rights and avoiding any activities that could disrupt the platform's integrity or performance. This includes, but is not limited to, respecting data privacy and cybersecurity protocols.
Community Interaction & Forum Etiquette
Our Boulder user forums are spaces for mutual encouragement and genuine discussion. We expect all interactions to be positive and constructive. Harassment, hate speech, spamming, or sharing of misleading information is strictly prohibited. Contribute health insights, not medical diagnoses.
Content Creation & Sharing Rules
When sharing user-generated wellness content – be it personal achievements, recipes, or tips – ensure it is original or you have proper rights/permissions. Content must be truthful, non-commercial, and align with our values of holistic well-being. Prohibited content includes explicit material, illegal activities, or promotion of harmful practices.
Prohibited Activities & Enforcement
Violation of these guidelines may result in warnings, temporary suspension, or permanent termination of your account, at AuraWell Collective's sole discretion. We employ automated and manual monitoring to maintain a safe environment. Report any violations you encounter using our in-app reporting tools.
A Reliable Partner on Your Path to Wellness: Availability & Limitations
We strive for continuous, robust service, while also outlining the scope and boundaries of our digital wellness support.
Platform Availability & Maintenance
AuraWell Collective is committed to providing a highly available platform, aiming for 99.9% uptime. We conduct planned maintenance to improve services, which may cause temporary disruptions. Notifications for planned outages will be shared via our status page and in-app alerts whenever feasible.
Service Limitations & Medical Disclaimer
AuraWell Collective provides general wellness information and tools for informational and educational purposes only. It is not intended as, and should not be construed as, medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional for any health concerns or before making any decisions related to your health.
Visualizing our commitment to consistent platform access.
Boulder-Specific Features & Geographic Availability
While AuraWell Collective is a global platform, certain features or recommended resources may highlight Boulder, Colorado-specific wellness opportunities or partnerships, relevant to our operational base. Access to certain features may vary by geographic location due to local regulations or partnerships.
Force Majeure & Service Interruption
AuraWell Collective shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, or energy disruptions. In such events, we will make reasonable efforts to restore service as quickly as possible.
Transparency in legal processes and open channels for resolution are core to our commitment to you.
Dispute Resolution Procedures
In the event of a dispute arising from these Terms, we encourage you to first contact us directly to seek a resolution. If a resolution cannot be reached informally, disputes will be resolved through good faith mediation in Boulder, Colorado. If mediation is unsuccessful, disputes will be submitted to binding arbitration in Boulder, Colorado, in accordance with the rules of the American Arbitration Association.
Limitation of Liability & Indemnification
AuraWell Collective, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of the platform. You agree to indemnify and hold harmless AuraWell Collective from any claims, losses, or damages, including legal fees, arising from your violation of these Terms or your use of the platform.
Representing fair and clear pathways to resolution.
Boulder, Colorado Jurisdiction & Governing Law
These Terms and your use of the AuraWell Collective platform will be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Boulder, Colorado.
Contact Information for Legal Questions
If you have any questions or concerns regarding these Terms of Service or require assistance with dispute resolution, please contact our legal department at [email protected] or by mail at: AuraWell Collective, 2847 Serenity Drive, Suite 450, Boulder, Colorado, 80301, United States.
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